Policies

FOR COVID POLICIES CLICK HERE

  • We ask that you please reschedule or cancel at least 1 day before the beginning of your appointment or you may be charged a cancellation fee of $50.00. If you arrive more than 15 minutes late we will consider it a no-show, your booking will be cancelled and may be subject to cancellation fees.
  • Flip flops are required in the general space, but cannot be worn in the sauna itself. Please bring your clean flip flops with you – you will be asked to sanitize them by submersion upon arrival.
  • Towels in the saunas are required as skin cannot touch the wood. We will provide two towels if you did not bring your own.
  • You must sign a waiver before entering. You must be age 19+ to enjoy the facility. Pregnant clients must provide a doctors note or sign that they have consulted a doctor before entering the sauna.
  • During private bookings members of your group may choose to go “top-tional” So bottoms are required but you may opt to use a towel or nothing on your top.
  • Sauna entry is currently by reservation only.
  • No outside scrubs, facial masks, food or drinks other than water.
  • No glass water bottles or other containers.
  • The Lost Faucet Sauna House is a respectful – yet social space. We encourage quiet visiting and warm conversation.
  • No lewd behavior.