News – COVID

July 8, 2020

COVID Plan Updated: full COVID plan click:  COVIDplanJuly8

COVID POLICIES FOR CLIENTS

1. You will be asked if you are displaying symptoms – if yes you will not be able to participate.
2. You must acknowledge in the waiver the specific risks for those over 65 and with pre-existing conditions.
3. You will be asked to wait 2 weeks if you have traveled outside of Canada before using the sauna. Anyone who has been asked to self-isolate by public health officer orders may not enter.
4. At this moment we are only taking private bookings, of contact bubbles only up to 6 people. Public drop ins are currently suspended.
5. Keep physical distance at front desk from clients, indicated by tape.
6. Sanitize your flip flops. Then wash or sanitizer your hands.
7. Spread out change areas (bathrooms / change rooms / relaxation room if required)
8. Limit showering to open area only for smaller groups
9. Take a soapy shower and dry off before entering the sauna
10. Maintain physical distance when relaxing – use a towel to lie on the furniture.
11. Only 6 people from the same pandemic bubble in the sauna at a time – use a towel in the sauna including when touching door handle. Keep track of your towel. 2 people in the infrared sauna at a time.
12. Absolutely no sneezing of coughing in the sauna.
13. Bottled water is free. Other cold drinks (near beer, sparkling water etc.) served by staff.
14. Aufguss is currently not offered. We will provide a mister for you over the hot stones. And Venik is available – inquire further.
15. Only one person in the retail area at a time.
16. Roll up door and front door will be kept open as much as possible. (You may wish to bring a clean robe from home). Feel free to use the outdoor patio when relaxing or try to use the same rest seat.
17. Extra tissue and hand sanitizer stations should be used frequently.
18. Towel rental fee is eliminated at this time. Dispose of soiled towels when needed.
19. Avoid paying in cash by prepaying, credit card or by using exact change.
20. Your contact info will be saved for contact tracing purposes.
21. There is currently no booking cancellation charge to allow for those who are ill to stay home. 22. Likewise your booking could be cancelled if our staff feels unwell.
23. Clients may wear masks in the facility if they wish – no masks will be provided

COVID CLEANING AND PROTOCOLS FOR STAFF

1. Staff will wear a mask while working.
2. Avoid touching your face.
3. All high touch areas to be cleaned at least 1-2 times per hour
4. Food Service suspended. Drink service with gloves on.
5. Wash hands frequently.
6. Post messaging about COVID plan in sauna house and on website.
7. Sanitation bin for flip flops, regular sauna mopping with bleach at the start of shift, regular furniture wiping with beach solution, waiver clips boards ripped down after use, towels cleaned with bleach, face cloths washed at high temperature, sauna bench cleaning.
8. High touch point checklist to be put up in utility room
9. Sauna must be heated to 90•C for at least 10 minutes prior to clients entering.
10. When it comes time for clients to pay space should be provided for tap – where staff should step away to allow for clients to come close to the desk.
11. If you have any concerns or suggestions to update this COVID plan, please feel free to contact management.
12. Staff will have designated clothes  for work.
13. It is the staff’s responsibility to ensure that the COVID plan items are followed.

 

 

 

 

June 1, 2020

COVID-19 Plan

COVID POLICIES FOR CLIENTS

COVID 19 Risk Mitigation Plan:

COVID POLICIES FOR CLIENTS

You will be asked if you are displaying symptoms – if yes you will not be able to participate.
You must acknowledge in the waiver the specific risks for those over 65 and with pre-existing conditions.
You will be asked to wait 2 weeks if you have travelled outside of BC or Canada before using the sauna. Anyone who has been asked to self-isolate by public health officer orders may not enter.
Sauna visits will be private bookings with you pandemic bubble only. Private bookings will have exclusive use of the faculty and will allow up to 5 people of the same contact bubble per booking. The large sauna will allow up to 3people and these 3people must be from the same household. Only 1 person at a time in the infrared sauna.
Keep physical distance at front desk from clients, indicated by tape.
Sanitize your flip flops. Then wash or sanitizer your hands.
Spread out change areas (bathrooms / change rooms / relaxation room if required
Limit showering to open area only
Take a soapy shower and dry off before entering the sauna
Maintain physical distance when relaxing – use a towel to lie on
Only 3 people in the sauna at a time (must be from the same household) – use a towel in the sauna – including when touching door handle. Keep track of your towel. Only 1 person in the infrared sauna at a time.
Absolutely no sneezing of coughing in the sauna.
Drinking water fountains and/or water bottle filling stations can be used. The following precautions and/or alternatives should be considered: Ensure frequent cleaning and sanitizing throughout the day of fountains and/or filling stations. Set up a dispenser for disposable cups. Use a separate water cooler, with disposable cups. Complimentary sealed water bottles also available.
Though Aufguss and venik services are currently suspended, a minimal amount of water over hot stones can be used in the sauna by way of a mister. The water keeps a base level of moisture in order to soften the heat. One person will be designated as the mister one person to put up to three mist pumps on the hot rocks.
Only one person in the retail area at a time.
Roll up door and front door will be kept open as much as possible. (you may wish to bring a clean robe from home). Feel free to use the outdoor patio when relaxing or try to use the same rest seat.
Extra tissue and hand sanitizer stations should be used frequently.
Towel rental fee is eliminated at this time. Dispose of soiled towels when needed.
Avoid paying in cash by prepaying, credit card or by using exact change.
Your contact info will be saved for contact tracing purposes.
There is currently no booking cancellation charge to allow for those who are ill to stay home. Likewise your booking could be cancelled if our staff feels unwell.
Clients may wear masks in the facility if they wish – no masks will be provided

COVID CLEANING AND PROTOCOLS FOR STAFF

Staff will wear a mask while working.
Avoid touching your face.
All high touch areas to be cleaned at least 2-3 times per hour
Food Service suspended. Water service with gloves on.
Wash hands frequently.
Post messaging about COVID plan in sauna house and on website.
Sanitation bin for flip flops, regular sauna mopping with bleach at the start of shift, regular furniture wiping with beach solution, waiver clips boards ripped down after use, towels cleaned with bleach, face cloths washed at high temperature, sauna bench cleaning.
High touch point checklist to be put up in utility room
Sauna must be heated to 90•C for at least 10 minutes prior to clients entering.
When it comes time for clients to pay space should be provided for tap – where staff should step away to allow for clients to come close to the desk.
If you have any concerns or suggestions to update this COVID plan, please feel free to contact management.
Staff will have designated clothes for work.
It is the staff’s responsibility to ensure that the COVID plan items are followed.

 

May 30, 2020: FULL Covid Plan – COVID PLan TLF – June 8

Coles notes of the COVID Plan to follow

 

May 11, 2020:

Group/Private Bookings

New Format! The Lost Faucet will always strive to be a sauna for the people. I want to give people an idea of the ways we are trying to keep sauna accessible and how we will be moving forward to serve the heat-seekers of the Comox Valley.

The current health situation requires our sauna-circles to be a little smaller. So at this time we are moving to private bookings for people in your pandemic bubble up to 5 people (no more than 3 people in the sauna at a time from the same household). Though our regular group booking price is $220 for 2 hours – we want to keep this as accessible as possible by offering a discount right now so that a private booking is only $160 for 2.5 hours. (FYI don’t be ashamed to indulge all by yourself in a booking for one!)

Additionally, if you book a weekly time for at least 4 weeks you will only pay $120/2 hour session. If you bought or received a single entry gift card ($25.12) before May 11, 2020 – we will honour that entry price. This means if you participate in a private booking for 5 people, if you have a previously bought gift card, your portion of the entry will still only be $24 + tax. These are re-opening prices and we will resume regular private booking prices later in the summer. By reservation only.

 

Up to 5 people pricing:

up to 5 people $160 for 2.5 hours

Book 4 consecutive weeks (regular sweat time – weekdays only) $120 / 2 hours x 4 ($480 total)

 

April 29, 2020: There are lots of changes happening in how we interact with each other. Stay tuned for updates on what the sauna house services will look like in this ‘new normal’.

March 16, 2020:

Thank-you to the Comox Valley for your support of our sauna house so far. We love that you love it!
In order to ensure the safety of our community we are temporarily suspending out public hours.